We are seeking an experienced Drayage Dispatcher to coordinate the movement of containers between ports, rail yards, warehouses, and customer locations. The ideal candidate will have at least 2 years of drayage dispatching experience and a strong understanding of port operations, container tracking, driver management, and appointment scheduling.
Essential Duties & Responsibilities
- Dispatch and coordinate drivers for container pickups and deliveries from ports and rail ramps.
- Schedule and manage terminal appointments at ports and intermodal facilities.
- Monitor container status, demurrage, detention, and free-time requirements.
- Communicate with drivers, customers, steamship lines, terminals, and warehouses regarding shipment status.
- Track loads from dispatch through delivery and ensure on-time service.
- Resolve issues related to port congestion, chassis availability, holds, customs releases, and driver delays.
- Enter and update shipment information within the Transportation Management System (TMS).
- Optimize routes and driver utilization to maximize operational efficiency.
- Maintain compliance with DOT regulations and company policies.
- Provide exceptional customer service and timely shipment updates.
Qualifications
- Minimum 2 years of drayage dispatch experience required.
- Port operations experience required (Ports of Los Angeles, Long Beach, Oakland, or other major ports preferred).
- Knowledge of intermodal transportation, container logistics, demurrage, detention, and chassis management.
- Experience working with terminal appointment systems and container tracking platforms.
- Strong communication and problem-solving skills.
- Ability to multitask in a fast-paced transportation environment.
- Proficiency with Microsoft Office and TMS software.
- Bilingual English/Spanish preferred but not required.
Preferred Experience
- Familiarity with PierPass, eModal, Port Optimizer, or similar port logistics platforms.
- Experience coordinating owner-operators and company drivers.
- Understanding of customs and import/export documentation.
Benefits
- Competitive pay based on experience
- Medical, Dental, Vision Insurance
- 401(k) with Company Match
- Paid Time Off and Holidays
- Growth Opportunities within a Stable Logistics Organization
Required Experience: ? 2+ Years Drayage Dispatching
? Port & Intermodal Operations Experience
? Container Tracking & Appointment Scheduling
? Driver Coordination & Customer Service Skill
For immediate consideration please send your resume
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.